Catalogue
User Guide
REGISTRATION


Select the registration page  for ordering, to open an account or for marketing information.  Fill in the form then accept  the terms and conditions to use this web site.

 

SEARCHING FOR PRODUCTS


Select the desired ‘ product type’ field then the ‘manufacturer’ field   enter your key word or part number for an enhanced search.  Or select the product index and drill down the categories in order to view the desired product.

ORDERING

Add single products to cart by entering the quantity required  then add to basket,  use the add ‘all to cart’ to order multiple products  from one page.
PAYMENT METHODS



Credit card payments

Select  the card transaction link on the first place to confirm which credit cards are processed on this site.  Once you confirm you order in check out, you will be diverted to the secure payment card gateway.

 

Business Credit Accounts

Once you have filled in the registration page you will be asked which way you wish to pay. Please contact us with any enquiries on limits.

 

CONFIRMATION ORDER


Once you enter check out and confirm your order,  you should receive an email within 15 minutes confirming your order has been received by us,  If you do not receive this please contact us.

ORDER TRACKING


To track your order log in to your account then enter the ‘Track your Order’ link here you will see whether your order is PENDING, PART DISPATCHED OR COMPLETELY DISPATCHED, for any queries fill in the form and submit your query.

ACCOUNT AND DELIVERY QUERY

Fill in the required fields for queries on both accounts and delivery


ACCOUNT HISTORY

The order history will display daily, weekly, monthly and the full year account transactions  
FAVOURITES CATALOGUE

The favorites star link is viewable on all product lines, log into your account then select the star to add products  to your favorites catalogue.


E-PROCUREMENT ACCOUNT

To access an E-Procurement account with the Bespoke Catalogue you will need to contact us, this online account will provide you with a 2 tier purchasing level, contract prices, multi sites with their own micro site, these sites can take advantage of the contract prices displayed in their micro sites.   The shopping list functionality can be used to build then save shopping in order to obtain authorization before entering checkout.   Catalogue management allows users to add their own part numbers and references to product lines; buyer management allows users to create micro sites for multiple purchasers or branches.

 
SPECIAL OFFERS

Special offers can be viewed on the front page; there is a link directly under the ‘specials’ logo that will direct you towards the full range of products on special offer.

 
NEW PRODUCTS

New Product lines can be viewed   on the front page; there is a link directly under the ‘New Products’ logo that will direct you towards the full range of new products.


DOWNLOADS

Some product lines will have a PDF file or a video attached, these attachments will provide further information on a product.  To download you will need acrobat reader installed on your Pc.

 
STOCK AVAILABILITY


All boxes ticked STOCK with green tick  means IN STOCK on product lines. Product lines with read question marks re product availability will give you answers on stock once your mouse hits the red question mark or you can email your query from  each product line.

 

 

 

DELIVERY OPTIONS


Choose your delivery option before entering check out.

 

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